Dropped out from PS+ due to APT?
How many sellers got dropped out from PS+ due to APT?
Understanding how APT is calculated is the first step:
For instance, if a customer places an order at 1 pm, and the item is scanned by courier at 9 pm the same day, the APT for that order would be 0.33 days.
Now, let's take a look at a full example:
Condition:
SPX Rider pickup time: 1 pm
Order processing time: 9 am (for staff to pack)
Order quantity: 100 orders
Orders from Yesterday 9.01 am until Yesterday 1 pm (35 orders)
Orders from Yesterday 1 pm until today 9 am (65 orders)
In this scenario, the 35 orders may exceed the 1-day APT rate, while the 65 orders will be within the 1-day APT rate.
Here's how we can address this issue:
Suggest Shopee arrange pickup 2 times per day (although we understand this may be challenging due to driver availability).
Ensure all orders before 1 pm are packed and scanned by the driver.
Allow the driver to pick up orders before 9 am and drop off orders at the drop-off point in the afternoon for DOP to scan for orders before 1 pm.
By implementing these steps, we can ensure that all orders meet the requirement of a 1-day APT rate.
Feel free to share more tips and trick to maintain your APT rate if you have any.
