Should join the Seller Shipping Fee Saver Programme? How to calculate?

1 Mar

It seems many sellers are still not sure about how to know if they should be joining the programme. To simplify the decision-making process, here’s a straightforward formula to help you determine if the program could be cost-effective for you:

Net Saving = Returned Shipping Fee Saved - SSFS Programme Cost - Additional Costs

Returned Shipping Fee Saved includes the costs for returns due to seller fault and any shipping fees above the RM20 limit.
SSFS Programme Cost equals your total orders multiplied by RM0.20.
Additional Costs may differ due to packaging, gathering evidence for disputes, and the time spent on claim filings.

If you are wondering about the time it takes to file claims? Here's a rough estimate: Filling the claim might take about 3 minutes per case. Without disputes, managing 1000 orders could means it will be 50 hours of work. Use this formula to gauge whether the programme aligns with your business model, but remember, it's an estimate designed to assist in your decision-making process.

Click here if you still no idea if you should join!